Furniture Care and Advice

Please read below for your new furniture care and general advice to make it last longer.

Taking care of your new Furniture

Now that you’ve chosen to invest in some beautiful new furniture from Impex Furniture, we’d like to help you keep it looking good as new for many years to come.  
With a little care and attention, your beautiful new furniture from Impex Furniture will be attracting admiring glances for many years to come. Here’s how to keep it looking as good as new. 

Assembly and Care Terms and Conditions:-

1. Before your furniture is delivered, please clear enough space for our Premier Delivery team to manoeuvre it safely into your room. (if 2 man delivery was selected, this applies to mostly large furniture items)
2. Check all the components/parts that they are in perfect condition before assembling, If in doubt please do not assemble the item and contact us as soon as possible and we will rectify the issue on priority basis.
3. Try to keep your furniture away from direct heat or air conditioning.
4. Light affects the colour of fabrics and leather; avoid overexposure to sunlight if you don’t want your furniture to fade.
5. Make sure all covers on loose cover suites are cleaned at the same time to prevent colour variations.
6. If your new sofa or chair has a recliner mechanism, always leave enough room for it to work. Don’t worry if it seems stiff at first, it will loosen over time.
7. If you have wooden floors, please use a protective felt on the feet (not supplied by us) of your furniture to prevent scratches.
8. Never drag or push the pieces across the floor/carpet as this will cause damage to the joints/legs and could result damaging wooden floors/carpets.
9. Leather / Faux Leather furniture may appear flat and creased when removed from packaging. Use the palms of your hands to smooth the cushions and leather; once air begins to circulate, they will fall into their original shape.
10. Open and close recliner / click clack mechanisms with care and never force them.
11. To keep leather sofas looking new, regularly wipe them with a slightly damp cotton cloth and a mild soap.
12. Try not to leave newspapers lying on your suite; ink can stain the cover.
13. Watch out for sharp objects like buckles, toys, and claws of pets as they can scuff and scratch the surface.
14. If you’ve got a light coloured suite, in particular pale leather, be aware that colour from denim jeans or non-colour-fast dark clothing can transfer to your furniture and cause discoloration.
15. Check all bolts, screws, legs and castors regularly to make sure they haven’t loosened.
16. If you have a bedstead with a mattress, use a mattress pad over the wooden slats to reduce wear on the mattress cover.
17. Plump your pillows regularly to keep them soft and comfortable.
18. Change your pillows every three years or so. When you do, you’ll notice the difference!
19. Storage drawers in divan beds are designed to carry lightweight items such as pillows, duvets, and linen. Try to avoid storing heavier items like books or toys. 
20. Make sure the air in your room is not too humid or too dry. Solid wood furniture’s joints can crack if the room temperature is too hot and can expand if it is too humid.
21. Carry stone or travertine table tops vertically, never horizontally to move them.
22. Use table mats on stone surfaces to protect the finish from hot plates and kitchenware.
23. Never put hot dishes or cups onto a table top or cabinet. 
24. Take care with sharp objects such as cutlery and pens and avoid dragging crockery across your table. 

Caring for different finishes

  • Lacquered easy care finish 
    Dust daily and wipe occasionally with a damp cloth followed by a dry duster.
  • Waxed finish 
    Polish along the grain every 3 months with a good quality natural beeswax.  Use a soft duster to buff up and retain the natural look of your furniture, and avoid abrasive cleaners.
  • Oiled finish 
    You will need to ‘feed’ your furniture with linseed oil every 3-4 months. Keep a cloth especially for your furniture, and make sure you don’t touch it with soaps and detergents.
  • Stone or travertine 
    Wipe any marks or spills with a slightly damp cloth and then polish with a soft dry cloth. Use a few drops of a neutral cleaner or stone soap and warm water for cleaning.
  • Fabric or suede 
    Vacuum fabric or suede chairs at low power using the soft furnishings attachment.
  • Leather / Faux Leather
    Wipe leather with a damp cotton cloth. If you need to use soap, make sure it is doesn’t contain harsh detergents. It is difficult to give instructions on cleaning your suite yourself due to the variety of different fibre and fabric constructions, each of which require specialist cleaning techniques. We would therefore recommend that you contact professional upholstery cleaners.


  • Accidental spills 
    Blot up the excess immediately. Don’t try to remove the stain with excessive water or detergent. Professional cleaning or repair is usually the answer.
  • Sun damage 
    Wooden products change colour with exposure to light. Rotate any ornaments to avoid patches of colour where they have stood. Leave your dining table fully extended if possible, or expose the leaves to light to avoid colour differences between them and the table top.
  • Stability 
    Check the stability of tables and chairs regularly. You might, from time to time, need to tighten bolts and other fixings.

Prolonged Sunlight / Heat exposure

  • Upholstered furniture should not be exposed for long periods to direct sunlight as this may result in the fabric / leather fading or even rotting. Protect it by drawing your curtains or blinds.
  • In addition, keep your furniture well away from direct air conditioning or heat, e.g., radiators and fires, as it can cause joints to dry out and creaks to develop in the frame. Allow a gap of at least 20-30 cm from such appliances.

Useful hints

  • Because of television your upholstery probably gets more use than ever. Sit in your furniture in the manner in which it has been designed.
  • Do not sit on the edges of cushions or the arms as this may cause permanent wear and distortion on the padding and fabric.
  • Do not use the arm pads to leaver yourself out of the furniture.
  • Rather than having a favourite seat, use your whole suite equally. This will keep your suite looking the same all over and equalise any wear.
  • Avoid rubbing your hands along the arms as this is where the first signs of misuse appear.
  • Protect your furniture from damaging hair products.
  • Please note that animal coats contain quantities of abrasive oils that accelerate wear. Avoid allowing sharp edged toys, buckles, jewellery and domestic pets to snag or pluck the fabric. If these occur, however, carefully cut off the loose ends with scissors or tuck back in, under no circumstances pull them.
  • Do not allow your children to use your upholstery to demonstrate their gymnastic abilities.

Regular cleaning

  • Carefully vacuum clean your upholstery at least once a week using the upholstery attachment, dust removal may be improved by pre-brushing with a soft brush. Pay particular attention to arm fronts and pleated sections.
  • Accumulated dirt will accelerate wear, dull colours and cause fading.

Wood Trims
Although every effort has been made to match and co-ordinate the finish of your product, due to the individual nature of real wood, each item may vary in grain and colour. This by no means detracts from its appeal or durability. Most decorative facings require minimal maintenance and should be occasionally wiped with a damp cloth to remove dust. Do not use spray polishes or solvent cleaners as these can have a damaging effect on both the facings and adjoining fabric / leather.

We’re here to help

If you have any questions or worries, we’ll be happy to help. Please contact us for help.